Investigations and Support

If you’re involves in an investigation you are allowed and strongly encouraged to receive support from available support services such as a Support Agency, BC Federation of Foster Parents Association, Indigenous Perspectives Society, or other local services.

During an investigation our
Foster Parent Support Worker can:

  • discuss your situation with you by phone or in person

  • answer your questions

  • attend meetings with you and take notes

  • give you information about the protocol process

Community Bridge
10142 – 101 Ave, Fort St. John, BC

Contact Coordinator Tiffany Butt:

250-785-6021 ext. 235

***This is a confidential services available to Foster Parents in Northeast BC.


There are 3 types of investigations

Policy 8:19: Quality of Care Review
When there is a significant concern about the quality of a child’s care in a family care home, which is not due to abuse, neglect or emotional harm (requiring an investigation), the concern is reviewed by a delegated worker in a timely way.

Policy 8.20: Family Care Home Investigations 

An allegation regarding abuse, neglect, or emotional harm of a child in care living in a family care home.

Policy 8.21:Dispute Resolution for Caregivers
Caregivers have access to a dispute resolution process that adheres to the principles of administrative fairness